Terms & Conditions

(Any reference to EZ Money /We / Our / Ours /Us shall be deemed to refer to EZ Money Sdn Bhd)

(Any reference to you shall be deemed to refer to the customer, the customer’s beneficiary(ies) and/or the beneficial owner(s) of the customer’s transactions)

Remittance Transactions (Individual Customers)

Customer and Transaction Information

You hereby acknowledge and agree that all the information you have provided to EZ Money with respect to your transaction(s) is true, correct and complete (irrespective of whether said information has been provided in oral, written or other form(s) and irrespective of whether said information has been provided to EZ Money’s branches, agents, personnel and/or representatives). You shall be fully responsible for any untrue, inaccurate or incomplete information provided and you agree to fully indemnify EZ Money from any and all claims, losses and/or damages arising out of or in relation to EZ Money’s processing and effecting of your transaction(s) in accordance with the information you have provided. You further undertake to immediately inform EZ Money should there be any changes to any of the information you have provided, whether now or in the future.

EZ Money Services

All remittance services offered are exclusively EZ Money proprietary products and services.

For remittance services, EZ Money shall have the liberty to select at its discretion any service type, counterpart or agency in its network for effective funds transfer and distribution purposes.

Remittance transactions will generally be credited into beneficiary accounts not exceeding a period of seven (7) working days, barring delays that arise because of local regulations or causes beyond the control of EZ Money.

Personal Data Protection and Privacy

EZ Money is committed to protect customer privacy but may share the information with EZ Money’s branches, personnel, contractors, partners, subsidiaries, agents, directors and/or shareholders, as well as EZ Money’s service providers and foreign counterparts/correspondent agents as required. Please read our Privacy Policy which can be found at https://ezmoneyexpress.com.my/privacy-policy/ for details on how we process/protect your personal data.

By using EZ Money services, you unconditionally agree for EZ Money for EZ Money to collect, store and process your Personal Data and also the Personal Data of the beneficial owner(s) and/or beneficiary(ies) of your transaction(s) in accordance with EZ Money’s Privacy Policy as outlined in detail on our website https://ezmoneyexpress.com.my/privacy-policy/.

Source of Funds and Purpose of Transaction(s)

You hereby agree to disclose your source of funds and purpose of transaction(s) for any and all transactions conducted with EZ Money for the purposes of compliance with regulatory and AML/CFT requirements.

Funds Transaction Limits

Maximum permissible transaction amounts may apply in accordance with regulatory requirements and EZ Money Standard Operating Procedures. You may not conduct remittance transactions exceeding an aggregate limit of Ringgit Malaysia Fifty Thousand (RM 50,000.00) per day (for individual customers) using EZ Money services.

Usage of Information

You hereby irrevocably grant EZ Money the right to utilize your information and personal data in accordance with EZ Money’s Privacy Policy, which is available at https://ezmoneyexpress.com.my/privacy-policy/.

Verification of Transaction Details

You are obligated to check and verify that the details of the receipt(s) issued to you for your transaction(s) (including but not limited to sender details and contact information, beneficiary details and account/wallet information, local and foreign value/amount, transaction type (buy/sell), transaction currency and units, transaction exchange rates and transaction fees and charges (if applicable) are correct and complete in their entirety. Should there be any discrepancies with your transaction(s) and/or receipt(s) that you will be required to contact EZ Money’s Customer Services Department at 016 832 8098 to raise a transaction dispute no later than twenty-four (24) hours after the completion of your transaction(s), after which period EZ Money reserves the right to reject any such transaction disputes and refuse to process any amendment(s) to your transaction(s) and/or receipt(s).

Queries and Clarifications

You have the right to seek further clarifications (if any) as to the the details of your transaction(s) and the contents of your receipt(s). If EZ Money does not receive any further communication(s) from you within twenty-four (24) hours after the completion of your transaction(s), we shall assume that you do not have any queries and/or your queries have been fully and satisfactorily responded to by EZ Money.

Form of Transaction Receipts

You shall be provided with the options to receive a digital copy of your receipt(s) via i) electronic mail to your email address or ii) WhatsApp message to your registered mobile number or alternatively, receive a printed physical copy of your receipt(s) at the EZ Money branch/agent location at which you have conducted your transaction(s).

Service Fee Taxes

Unless specified otherwise, the Service Fee outlined in your receipt excludes any current and future taxes (if applicable) that may be imposed under the relevant legislation. Upon the effective date of implementation of any such taxes in the future and wherever applicable, EZ Money shall be entitled to recover such taxes from you.

Exchange Rates

The applicable Exchange Rates for your remittance transaction(s) is indicated in your official transaction receipt.

No Additional Charges

Your beneficiary(ies) will receive the Receive Amount indicated in your official transaction receipt for any remittance transaction(s) conducted using EZ Money services, less any back end charges, landing charges and/or local taxes imposed by your beneficiary(ies)’s bank.

Payment for Transactions

All payment(s) for your remittance transaction(s) for individual customers may be conducted via cash over the counter at EZ Money’s branch/agent locations or alternatively, via bank transfer to EZ Money’s designated company account using your personal local Malaysian bank account.

Transaction Disputes/Discrepancies

Should there be any discrepancies with your transaction(s) and/or receipt(s), you will be required to contact EZ Money’s Customer Services Department at 016 832 8098 to raise a transaction dispute no later than twenty-four (24) hours after the completion of your transaction(s), after which period EZ Money reserves the right to reject any such transaction disputes and refuse to process any amendment(s) to your transaction(s) and/or receipt(s).

Request for Cancellation of Transaction

You may only request for a cancellation of your transaction no later than twenty-four (24) hours after the completion of your transaction(s). The Exchange Rate indicated on your receipt(s) will be utilized to process the refund of your funds upon EZ Money’s approval of your cancellation request. Any and all refund of funds shall be made at EZ Money Express’s sole discretion and shall be subject strictly to EZ Money’s terms and conditions and internal policies.

For any cancellation requests and refund of funds, EZ Money is entitled to full reimbursement for the expenses so incurred by itself and/or any of its service providers, foreign counterparts and/or correspondent agents and any and all refund of funds will be less any such expenses incurred. All Service Fees collected by EZ Money are strictly not refundable. Refunds shall be made only in Ringgit Malaysia (RM) less any and all charges and expenses incurred by EZ Money.

Request for Refund of Transaction

Refunding of any remittance funds shall only be made after EZ Money Receives a written confirmation of effective cancellation of the remittance transaction from its service provider, foreign counterparty and/or correspondence agent.

In order to receive your refund, you will be required to sign a Letter of Indemnity which EZ Money will provide to you. The Exchange Rate indicated on your receipt will be utilized to process your refund upon EZ Money’s approval of your refund request.

For any refunds of funds, EZ Money is entitled to full reimbursement for the expenses so incurred by itself and/or any of its service providers, foreign counterparts and/or correspondent agents and any and all refund of funds will be less any such expenses incurred. All Service Fees collected by EZ Money are strictly not refundable. Refunds shall be made only in Ringgit Malaysia (RM) less any and all charges and expenses incurred by EZ Money.

Assumption of Risk

All transaction(s) are conducted at your sole risk and EZ Money shall not be held liable or responsible in any way whatsoever for any omissions, errors, delays and/or claims whatsoever arising from the conducting of your transaction(s).

Limitation of Liability

In no event shall EZ Money be responsible for any incidental, indirect, special or consequential damages, costs, damages, expenses, fees, interest payments, taxes, liabilities or losses, for delay, non-delivery, non-payment or underpayment of your transaction(s) whether due to the fault, error or omission of EZ Money or its personnel, directors, shareholders, representatives and/or agent, except as otherwise provided by law. No liability is accepted for variances or service delays due to local regulations or causes beyond the control of EZ Money including Act of God or Force Majeure events. In cases where liability does exist, this liability shall not exceed the Send Amount in Ringgit Malaysia indicated in your receipt and excluding the Service Fee.

Legal Jurisdiction(s)

All remittances are subject to the rules and regulations issued by the respective countries’ supervisory authorities.

Complaints

If you wish to lodge a complaint regarding your transaction(s), EZ Money services and/or EZ Money personnel, kindly contact our Customer Service Department by calling +6 016 832 8098 or emailing csd@ezmoneyexpress.com.my from Monday to Friday 09.00 AM – 06.00 PM. We shall respond to your complaint as soon as possible, at the latest within seven (7) working days from the date you lodge your complaint.

Non-Delivery of Transactions

Should there be non-delivery of your remittance transaction(s), you will be required to lodge a complaint by contacting our Customer Service Department by calling +6 016 832 8098 or emailing csd@ezmoneyexpress.com.my from Monday to Friday 09.00 AM – 06.00 PM. You will be required to provide a copy of your receipt to enable us to investigate and process your request. For any non-delivery of remittance transaction(s), you will required to lodge a complaint within thirty (30) days from the date you have conducted your transaction(s), failing which EZ Money after which period EZ Money reserves the right to reject your complaint and not entertain any request(s) from you on the non-delivery of your remittance transaction(s).

Declaration by Customer

You hereby declare and confirm that neither you, nor the beneficial owner(s) and/or beneficiary(ies) of your transaction(s) are not involved in any criminal, money laundering, terrorism and/or proliferation financing activities and the funds for your transaction(s) are from legal and legitimate sources. You further declare and confirm that you are duly appointed and authorized by the beneficial owner(s) (if any) to conduct transaction(s) on their behalf. You also affirm and confirm that neither you, nor the beneficial owner and/or beneficiary of your transaction(s) are a Politically Exposed Person (PEP) or closely related to a PEP in any capacity whatsoever. You further affirm and confirm that neither you, nor the beneficial owner(s) and/or the beneficiary(ies) of your transaction(s) are an Israeli citizen, permanent resident and/or national and/or affiliated with any organization (government, private or otherwise) based in Israel and the receiving country(ies) of your remittance transaction(s) are not Israel.

Indemnity

You confirm your understanding and acceptance that EZ Money reserves the right to reject, decline, suspend and/or withhold any transaction(s) or funds at any point in time for the purpose of or in connection with the compliance of any laws, regulations and/or directives of authorities in any jurisdictions relating to the prevention of money laundering, terrorist and proliferation financing and/or imposition of sanctions on any persons or entities. You hereby irrevocably agree to indemnify EZ Money, its personnel, agents, directors and shareholders and/or EZ Money’s correspondent agents and counterparties against any and all claims, losses and damages (whether direct, indirect, special or consequential), loss of business or profits and/or loss or damage of any nature whatsoever suffered by your and/or any other party arising out of the aforementioned rejection, declination, suspension and/or withholding of your transaction(s) and/or funds.

Further Indemnity

You hereby irrevocably agree to unconditionally indemnify and hold harmless EZ Money and/or its personnel, agents, directors and shareholders against any and all claims, losses, penalties, fines, damages, actions, suits, proceedings, demands, costs, expenses and liabilities of every kind (including legal fees and costs) whatsoever incurred, suffered, expended or threatened against EZ Money and/or its personnel, agents, directors and shareholders arising out of or in relation to your failure to abide by/adhere to/comply with these Terms & Conditions.

Governing Language

These Terms & Conditions have been prepared, and will be executed, in the English language, which shall be the governing language for all purposes. If there is any difference between the English and other version of these conditions, the English version will apply.

Amendments

These Terms & Conditions may be amended from time to time as may be required by EZ Money without any notice to you.

Additional Terms and Conditions for Sending Money with MoneyGram (Individual Customers)

Introduction

This agreement is between you and EZ MONEY SDN. BHD. (“us” or “we” unless referred to individually), offering the service in conjunction with MoneyGram Payment Systems, Inc. (“MoneyGram”) to provide you with the MoneyGram® Money Transfer Service. The terms in this Notification, the terms in EZ Money’s Notice to Customers and EZ Money’s Terms & Conditions (available at https://ezmoneyexpress.com.my/terms-conditions/) are part of this agreement.

You must ensure all transaction details in your transaction receipt are correct. If you do not, we may not be able to send the money. You must call us at the number below if any of the information you provide changes before the recipient collects or receives the money.

The MoneyGram® Money Transfer Service allows you to send money to the person named in your transaction receipt (the “recipient”) to (a) collect in cash (the “cash to cash” service) at a MoneyGram service representative location (“MoneyGram service rep”); or (b) receive into his/her bank account or other type of physical or virtual account, for example a mobile wallet account (the “cash to account” service) via the MoneyGram® Money Transfer Service. These conditions apply to both services, except where we say they apply to one of them.

For cash-to-cash transfers, you can either send money within the same country, if permitted, or to a country outside of Malaysia (collectively “receive country”). The recipient can only collect the money in the receive country stated in your transaction receipt. Once we have been given your money and processed your transaction, the recipient can collect the money at any MoneyGram service rep location in the receive country within minutes (during opening hours) in cash, in the currency stated in the form unless condition 2.2(a) below applies. We or MoneyGram will not contact the recipient when the money is ready to collect, so this is something you need to do.

MoneyGram does not offer the services in all countries. You can call us, ask in our location or visit the website www.moneygram.com to find out the availability of MoneyGram service rep locations in the receive country, addresses and opening times of MoneyGram service rep locations.

Our contact details: our telephone number is +6088272985 / +60168325516; our website is https://www.ezmoneyexpress.com.my; our address for writing to us is: F-35-1, F-35-2, F-36-5, Signature Office, KK Times Square, 88100 Kota Kinabalu; and our email address is csd@ezmoneyexpress.com.my.

Charges and Currency Exchange

You must pay us the fee stated in your transaction receipt. You will not be charged any other fee for the transfer. You can only send money in Malaysian Ringgit. We will tell what payout currency is available at a particular MoneyGram service rep location in the receive country and what exchange rate will apply. Your chosen payout currency, the agreed exchange rate and the converted amount will be stated in your transaction receipt.

However, for cash to cash transfers to certain countries: (a) if the transfer amount is stated in U.S. Dollars, and the recipient’s MoneyGram service rep location does not pay out in that currency, the transfer amount will be converted into the local currency using MoneyGram’s or MoneyGram service rep’s standard exchange rate; (b) if the money (whatever foreign currency it is sent in) is not collected within forty-five (45) days, the recipient’s MoneyGram service rep may recalculate the converted amount at the time of collection, using MoneyGram’s or MoneyGram service rep’s standard exchange rate. Please ask us for details.

Restrictions on Transfers

There are limits on how much you can send and, as necessary, we will tell you what they are. We may refuse to send the money or MoneyGram service rep may not allow it to be collected if we and/or MoneyGram service rep reasonably believes that; (a) by doing so we and/or MoneyGram service rep might break any law, regulation, code or other duty that applies to us, MoneyGram or to MoneyGram service rep; (b) doing so may expose us, MoneyGram or MoneyGram service rep to action from any government or regulator, or (c) it may be linked with fraudulent or illegal activity.

Cancelling and Refunding a Transfer

You do not have a right to cancel the transfer. We may nevertheless be able to cancel it before the recipient collects or receives the money. If you wish to cancel the transfer and request a refund of the transfer amount, enquire in our location or write to us at the address provided at Section 1.6 above enclosing a copy of your completed form. We aim to process such requests promptly but, in any case, within thirty (30) days.

Expired Transfer

If you ask us to make a transfer to be collected in cash and the transfer amount has not been collected within 90 days, we will treat the transfer as no longer capable of execution (an “Expired Transfer”). We will have no obligation, after that 90-day period, to execute an Expired Transfer. If an Expired Transfer occurs, you will be entitled to a refund of the amount of the Expired Transfer, less any transaction fee(s). If you become aware that a transferred amount has not been collected, please contact us to ask for a refund.

Identification and Pay Out for Cash-to-Cash Transfers

In order to collect the money and complete a Transfer, the following must be provided:

(i)Identification;

(ii) the recipient’s details from the form;

(iii) the Sender’s name;

(iv) the Transfer amount; and

(v) the 8-digit reference number.

We will not have any liability in the event that the Transfer is disbursed, when and as applicable, to an individual who provides valid identification to the MoneyGram service rep describing such person as the recipient (even if such identification was false or forged) and provides a Reference Number. You must not give the details referred to in condition 6.1 to anyone other than your chosen recipient. You must also do all you reasonably can to make sure no one else can obtain them – for example, by (i) not letting anyone see the form; (ii) not writing down the Reference Number in a way that can be recognized, nor letting anyone overhear you tell the recipient the reference number; and (iii) not trusting a person (other than the recipient) who tries to assure you it is safe to disclose some or all of those details to them.

Additional Condition for Cash to Account Transfers

We will send the money to the bank account outlined in your transaction receipt. For information on when a payment will be credited to such an account, you or your recipient will need to contact us or MoneyGram. Additionally, the recipient will also be able to obtain such information from the recipient’s bank. The recipient’s bank may apply its own charges to the transfer, which do not involve us or MoneyGram.

Separate Arrangements with Service Reps

MoneyGram service reps may offer additional services or their own products to recipients under separate agreements, which do not involve us or MoneyGram (and so for which neither we nor MoneyGram are liable). MoneyGram service reps may charge extra for those services, and will use a currency conversion rate of their choice if they involve changing currency.

Our Liability

Neither we nor MoneyGram will be liable if this agreement is breached because of: (a) abnormal and unforeseeable circumstances outside our control where breaking this agreement could not be avoided despite our efforts to the contrary – this may include, for example, delays or failures caused by industrial action, problems with another system or network, mechanical breakdown or data-processing failures; or (b) our obligations under the laws of Malaysia or other applicable laws to which we or MoneyGram may be subject to.

Neither we nor MoneyGram are liable to you for more than the amount of money you send and our fee. Neither we nor MoneyGram will be liable for any incidental, indirect, special or consequential losses or costs you suffer or, as this agreement is made with you as a consumer, any business losses or costs (such as loss of business profits or opportunities).

The MoneyGram® Money Transfer Service is for you to send money to a private individual known by you rather than to make a commercial payment, and you must not use it for those types of transaction. You must also follow the fraud warnings which are explained to you before you conduct your transaction(s), displayed at all EZ Money branch and agent locations and also provided together with your transaction receipt. If you ask us to pay someone who turns out to have defrauded you, or who fails to meet their obligations to you, neither we nor MoneyGram will be liable as a result.

Other Terms

We and/or MoneyGram will report money transfers to any government authorities if required to do so by law.

The MoneyGram® Money Transfer Services do not involve you or the recipient having a “deposit” or a deposit account with us or MoneyGram (or any other company helping with the transfer), apart from the receiving bank for a cash to account transfer at any time.

If there is any conflict between the English and Malay version of this agreement, the English version will apply.

Privacy Notice

This applies to personal information MoneyGram collects about you and the recipient. The information we collect and use, depend on the product or service you have with us, including but not limited to, contact information and identification information. We may share the information we collect from you with third-parties, including affiliated companies, to process your transactions, market our products and services to you, detect and prevent fraud and other illegal activities, such as money laundering activities, or to cooperate with criminal or government investigations, in accordance to applicable laws. In addition, the personal information we collect may be transferred outside the country of collection for international transfers and for processing. For details on our privacy practices and your rights, please visit moneygram.com/privacy-notice.

To opt out of receiving marketing communication from us, you may: (i) click on the “unsubscribe” link at the bottom of the MoneyGram marketing email you’ve received; (ii) reply “MGISTOP” to a text or SMS message; or (iii) contact us at privacyprogramoffice@moneygram.com.

Complaints

We are committed to providing you with the best service at all times. In the unlikely event that you are dissatisfied with the MoneyGram® Money Transfer Services, please contact us as soon as possible. For full details of our complaint’s procedure or consumer protection advice, or to submit a complaint, you can visit our website at https://www.ezmoneyexpress.com.my or send an email to csd@ezmoneyexpress.com.my; or alternatively, write to us at F-35-1, F-35-2, F-36-5, Signature Office, KK Times Square, 88100 Kota Kinabalu.

Remittance Transactions (Corporate Customers)

Customer and Transaction Information

EZ Money Services

All remittance/business payment services offered are exclusively EZ Money proprietary products and services.

For remittance/business payment services, EZ Money shall have the liberty to select at its discretion any service type, counterpart or agency in its network for effective funds transfer and distribution purposes. EZ Money shall be at liberty to make use of any correspondent, agent, sub-agent, commercial banks, branches of commercial banks or other agency in effecting your remittance/business payment instruction(s). In executing your remittance/business payment instruction(s), neither EZ Money nor any of its service providers, foreign counteparties and/or correspondent agents shall be liable for any mutilation, interruptions, omissions, errors and/or delays or from our misinterpretation of your remittance/business payment instruction(s).

Remittance/business payment transactions will generally be credited into beneficiary accounts not exceeding a period of seven (7) working days, barring delays that arise because of local regulations or causes beyond the control of EZ Money.

Personal Data Protection and Privacy

By using EZ Money services, you unconditionally agree for EZ Money for EZ Money to collect, store and process your Personal Data and also the Personal Data of the authorized representative(s), beneficial owner(s) and/or beneficiary(ies) of your transaction(s) in accordance with EZ Money’s Privacy Policy as outlined in detail on our website https://ezmoneyexpress.com.my/privacy-policy/.

Consent for Disclosure of Credit Information

You hereby provide consent to EZ Money to obtain and/or disclose any Credit Information (as defined in the Credit Reporting Agencies Act 2010), relating to you from and/or to Experian Information Services (Malaysia) Sdn. Bhd. (“Experian”) or any other source deemed appropriate by EZ Money. This consent shall remain valid as long as you have any dealings with EZ Money.

Authorized Representative(s)

For corporate customers, you will be required to appoint authorized representative(s) to act on your behalf in all matters in connection with any services provided by EZ Money to you, including but not limited to providing any instruction and information to EZ Money on your behalf and signing any document on your behalf.

EZ Money is authorised to accept, rely and act upon any instructions received from your authorized representative(s). You agree that EZ Money is under no obligation to check the authenticity or accuracy of any instructions received from your authorized representative(s) and shall not be liable for any losses incurred or suffered by you or any other third party for EZ Money’s compliance with said instructions.

Should there be any changes to your authorized representative(s), you will be required to notify EZ Money in writing of such changes at least seven (7) days prior to the change in your authorized representative(s) being effective. Until EZ Money has received the aforementioned written notification from you and has had a reasonable opportunity to act on it, EZ Money shall be entitled to continue to regard your authorized representative(s) as being your valid representatives and rely on any and all instructions provided by the authorized representative(s).

You shall be fully liable for all actions of your authorized representative(s) and you hereby agree to indemnify and hold EZ Money harmless from and against any and all losses whatsoever and howsoever arising which EZ Money may sustain, incur, suffer or pay arising out of, in connection with or pursuant to EZ Money’s relying or acting on any instructions given by your authorized representative(s).

Source of Funds and Purpose of Transaction(s)

Funds Transaction Limits

Maximum permissible transaction amounts may apply in accordance with regulatory requirements and EZ Money Standard Operating Procedures. You may not conduct remittance/business payment transactions exceeding an aggregate limit of Ringgit Malaysia One Million (RM 1,000,000.00) per day (for corporate customers) using EZ Money services.

Usage of Information

Verification of Transaction Details

Queries and Clarifications

Form of Transaction Receipts

Service Fee Taxes

Exchange Rates

The applicable Exchange Rates for your remittance/business payment transaction(s) is indicated in your official transaction receipt.

No Additional Charges

Your beneficiary(ies) will receive the Receive Amount indicated in your official transaction receipt for any remittance/business payment transaction(s) conducted using EZ Money services, less any back end charges, landing charges and/or local taxes imposed by your beneficiary(ies)’s bank.

Payment for Transactions

All payment(s) for your remittance/business payment transaction(s) for corporate customers must be conducted via bank transfer using your company local Malaysian bank account. Cash is strictly not accepted as payment from EZ Money’s corporate customers.

Transaction Disputes/Discrepancies

Request for Cancellation of Transaction

You may make a request in writing for cancellation or refund of your remittance/business payment transaction(s), however, such requests shall be processed only at EZ Money’s sole discretion and be subjected to charges by EZ Money’s service providers, foreign counterparties and/or correspondent agents and charges by your beneficiary bank(s). EZ Money is under no obligation to cancel or refund any remittance/business payment transaction(s) and any acceptance of your request to initiate a cancellation or refund of transferred fund(s) shall solely be on a best efforts basis by EZ Money. Any and all costs associated with such cancellation or refund request(s) shall be borne solely by you.

You further acknowledge and agree that as a result of cancellation or refunds of remittance/business payment transaction(s) that there may be potential foreign exchange losses. You hereby agree that EZ Money shall not be liable for any such losses and that any such foreign exchange losses shall be borne solely by you. All Service Fees collected by EZ Money are strictly not refundable. Refunds shall be made only in Ringgit Malaysia (RM) less any and all charges and expenses incurred by EZ Money.

Request for Refund of Transaction

Refunding of any remittance/business payment funds shall only be made after EZ Money Receives a written confirmation of effective cancellation of the remittance/business payment transaction(s) from its service provider, foreign counterparty and/or correspondence agent.

In order to receive your refund, you will be required to sign a Letter of Indemnity which EZ Money will provide to you. As a result of cancellation or refunds of remittance/business payment transaction(s) there may be potential foreign exchange losses. You hereby agree that EZ Money shall not be liable for any such losses and that any such foreign exchange losses shall be borne solely by you.

Assumption of Risk

Limitation of Liability

Legal Jurisdiction(s)

All remittances/business payments are subject to the rules and regulations issued by the respective countries’ supervisory authorities.

Complaints

Non-Delivery of Transactions

Should there be non-delivery of your remittance/business payment transaction(s), you will be required to lodge a complaint by contacting our Customer Service Department by calling +6 016 832 8098 or emailing csd@ezmoneyexpress.com.my from Monday to Friday 09.00 AM – 06.00 PM. You will be required to provide a copy of your receipt to enable us to investigate and process your request. For any non-delivery of remittance/business payment transaction(s), you will required to lodge a complaint within thirty (30) days from the date you have conducted your transaction(s), failing which EZ Money after which period EZ Money reserves the right to reject your complaint and not entertain any request(s) from you on the non-delivery of your remittance/business payment transaction(s).

Declaration by Customer

You hereby declare and confirm that neither you, nor your authorized representative(s), the beneficial owner(s) and/or beneficiary(ies) of your transaction(s) are not involved in any criminal, money laundering, terrorism and/or proliferation financing activities and the funds for your transaction(s) are from legal and legitimate sources. You further declare and confirm that you are duly appointed and authorized by the beneficial owner(s) (if any) to conduct transaction(s) on their behalf. You also affirm and confirm that neither you, nor the beneficial owner and/or beneficiary of your transaction(s) are a Politically Exposed Person (PEP) or closely related to a PEP in any capacity whatsoever. You further affirm and confirm that neither you, nor your authorized representative(s), the beneficial owner(s) and/or the beneficiary(ies) of your transaction(s) are an Israeli citizen, permanent resident and/or national and/or affiliated with any organization (government, private or otherwise) based in Israel and the receiving country(ies) of your remittance transaction(s) are not Israel.

Indemnity

Further Indemnity

Governing Language

Amendments

These Terms & Conditions may be amended from time to time as may be required by EZ Money without any notice to you.

Inward Remittance Transactions (Individual Customers)

Customer and Transaction Information

EZ Money Services

All inward remittance services offered are exclusively EZ Money proprietary products and services.

For inward remittance services, EZ Money shall have the liberty to determine whether to conduct the transaction payout in cash over the counter or to your local Malaysian bank account at EZ Money’s sole discretion.

Inward remittance transaction(s) will generally be paid out in cash immediately to you over the counter upon the completion of your transaction(s) accounts (save and except for if stock of physical cash is not sufficient at the premises, upon which EZ Money shall offer to credit the funds to your local Malaysian bank account or alternatively, EZ Money may decline to process the inward remittance transaction(s) at its sole and absolute discretion). Should you choose to have the funds from your inward transaction(s) credited to your local Malaysian bank account, EZ Money shall ensure that the relevant funds are credited within a period not exceeding two (2) working days from the date of completion of your inward remittance transaction(s) to your local Malaysian bank account, barring delays that arise because of local regulations or causes beyond the control of EZ Money.

Personal Data Protection and Privacy

By using EZ Money services, you unconditionally agree for EZ Money for EZ Money to collect, store and process your Personal Data and also the Personal Data of the beneficial owner(s) and/or sender(s) of your transaction(s) in accordance with EZ Money’s Privacy Policy as outlined in detail on our website https://ezmoneyexpress.com.my/privacy-policy/.

Source of Funds and Purpose of Transaction(s)

You hereby agree to disclose your sender(s)’ source of funds and the purpose of transaction(s) for any and all transactions conducted with EZ Money for the purposes of compliance with regulatory and AML/CFT requirements.

Funds Transaction Limits

Maximum permissible transaction amounts may apply in accordance with regulatory requirements and EZ Money Standard Operating Procedures. You are limited to receiving an aggregate total of Ringgit Malaysia Fifty Thousand (RM 50,000.00) per day for inward remittance transaction using EZ Money services.

Usage of Information

Verification of Transaction Details

You are obligated to check and verify that the details of the receipt(s) issued to you for your transaction(s) (including but not limited to sender details and contact information, beneficiary details and account/wallet information, local and foreign value/amount, transaction type (buy/sell), originating send country, reference number, receive currency, receive amount, transaction currency and units, transaction exchange rates and transaction fees and charges (if applicable) are correct and complete in their entirety. Should there be any discrepancies with your transaction(s) and/or receipt(s) that you will be required to contact EZ Money’s Customer Services Department at 016 832 8098 to raise a transaction dispute no later than twenty-four (24) hours after the completion of your transaction(s), after which period EZ Money reserves the right to reject any such transaction disputes and refuse to process any amendment(s) to your transaction(s) and/or receipt(s).

Queries and Clarifications

Form of Transaction Receipts

Service Fee Taxes

No Additional Charges

Your will receive the Receive Amount indicated in your official transaction receipt for any inward remittance transaction(s) conducted using EZ Money services, less any back end charges, landing charges, processing charges and/or local taxes imposed by your local Malaysian bank (should you choose to receive the funds for your inward remittance transaction(s) in your local Malaysian bank account).

Payment for Transactions

There is no payment required to be made by you to EZ Money for your inward remittance transaction(s). Upon providing a valid inward remittance reference number(s) to EZ Money from a supported foreign counterparty, service provider and/or correspondent agent, EZ Money shall process your inward transaction(s) and payout your transaction(s) funds in local Malaysian currency over the counter or alternatively credit the relevant funds to your local Malaysian personal bank account.

Transaction Disputes/Discrepancies

EZ Money strongly advises you to verify and confirm your transaction receipt(s) and the funds in local currency you have received as part of your inward remittance transaction(s). After you have left the premises of our branch/agent location, EZ Money reserves the right to reject any such transaction disputes and refuse to entertain any claims with respect to your transaction(s) and/or receipt(s) and the local currency funds that you have received that you have received as part of your inward remittance transaction(s).

Errors in Payout

In the event of an error resulting in an incorrect payout of local currency funds and/or overpayment or excess local currency funds being paid out to you as part of your inward remittance transaction(s), EZ Money reserves the right to contact you to request the return of the incorrectly paid and/or the overpaid/paid in excess local currency funds. You hereby agree to co-operate in good faith with any such request(s) from EZ Money and ensure that the the incorrectly paid and/or the overpaid/paid in excess local currency funds are promptly returned to EZ Money at the nearest EZ Money branch/agent location.

Assumption of Risk

Limitation of Liability

In no event shall EZ Money be responsible for any incidental, indirect, special or consequential damages, costs, damages, expenses, fees, interest payments, taxes, liabilities or losses, for delay, non-delivery, non-payment or underpayment of your transaction(s) whether due to the fault, error or omission of EZ Money or its personnel, directors, shareholders, representatives and/or agent, except as otherwise provided by law. No liability is accepted for variances or service delays due to local regulations or causes beyond the control of EZ Money including Act of God or Force Majeure events. In cases where liability does exist, this liability shall not exceed Ringgit Malaysia One Hundred (RM 100.00) ONLY.

Legal Jurisdiction(s)

All inward remittance transaction(s) are subject to the rules and regulations issued by the respective countries’ supervisory authorities.

Complaints

Non-Payout of Transactions

Should there be non-payout of your inward remittance transaction(s), you will be required to lodge a complaint by contacting our Customer Service Department by calling +6 016 832 8098 or emailing csd@ezmoneyexpress.com.my from Monday to Friday 09.00 AM – 06.00 PM. You will be required to provide a copy of your receipt with valid inward remittance reference number to enable us to investigate and process your request. For any non-payout of inward remittance transaction(s), you will required to lodge a complaint within thirty (30) days from the date you have conducted your transaction(s), failing which EZ Money after which period EZ Money reserves the right to reject your complaint and not entertain any request(s) from you on the non-payout of your inward remittance transaction(s).

Declaration by Customer

You hereby declare and confirm that neither you, nor the beneficial owner(s) and/or sender(s) of your transaction(s) are not involved in any criminal, money laundering, terrorism and/or proliferation financing activities and the funds for your transaction(s) are from legal and legitimate sources. You further declare and confirm that you are duly appointed and authorized by the beneficial owner(s) (if any) to receive transaction(s) on their behalf. You also affirm and confirm that neither you, nor the beneficial owner and/or beneficiary of your transaction(s) are a Politically Exposed Person (PEP) or closely related to a PEP in any capacity whatsoever. You further affirm and confirm that neither you, nor the beneficial owner(s) and/or the sender(s) of your transaction(s) are an Israeli citizen, permanent resident and/or national and/or affiliated with any organization (government, private or otherwise) based in Israel and the originating sending country(ies) of your inward remittance transaction(s) are not Israel.

Indemnity

Further Indemnity

Governing Language

Amendments

These Terms & Conditions may be amended from time to time as may be required by EZ Money without any notice to you.

Currency Exchange Transactions (Individual Customers)

Customer and Transaction Information

EZ Money Services

All currency exchange services offered are exclusively EZ Money proprietary products and services.

We will generally have available stock for the various currencies which are displayed at our branch/agent locations, barring causes and factors that arise due to circumstances beyond or control.

In any case, EZ Money will not conduct any currency exchange transaction(s) if we do not have the available stock for the relevant foreign currency(ies) for your transaction(s). EZ Money recommends contacting us in advance to confirm availability of your required foreign currency(ies) for large value transaction(s) and/or uncommon foreign currency(ies).

Upon issuance of your official transaction receipt by EZ Money, you will receive the relevant local/foreign currency(ies) for your transaction(s).

Currency Conditions

EZ Money shall only accept local/foreign currency(ies) in good resaleable condition. We reserve the right to refuse any local/foreign currency(ies) notes which we deem to be unfit for our purposes, including but not limited to counterfeit, unfit, torn, burnt, crumpled, punctured, ink-worn, shrunk, repaired, defaced, ink-stained, demonetized and tampered local/foreign currency(ies) notes.

Personal Data Protection and Privacy

EZ Money is committed to protect customer privacy but may share the information with EZ Money’s branches, personnel, contractors, partners, subsidiaries, agents, directors and/or shareholders, as well as EZ Money’s service providers and trade partners/currency wholesalers as required. Please read our Privacy Policy which can be found at https://ezmoneyexpress.com.my/privacy-policy/ for details on how we process/protect your personal data.

By using EZ Money services, you unconditionally agree for EZ Money for EZ Money to collect, store and process your Personal Data and also the Personal Data of the beneficial owner(s) of your transaction(s) in accordance with EZ Money’s Privacy Policy as outlined in detail on our website https://ezmoneyexpress.com.my/privacy-policy/.

Source of Funds and Purpose of Transaction(s)

You hereby agree to disclose your source of fundsand purpose of transaction(s) for any and all transactions conducted with EZ Money for the purposes of compliance with regulatory and AML/CFT requirements.

Usage of Information

Queries and Clarifications

Form of Transaction Receipts

Exchange Rates

The applicable Exchange Rates for your currency exchange transaction(s) is indicated in your official transaction receipt.

No Additional Charges

You will receive the amount indicated in the Pay to Customer (MYR) outlined in your receipt for Buy transaction(s) or the amount indicated in the Amount section outlined in your receipt for Sell transaction(s). Other than the foreign currency(ies) we collect from you for Buy transaction(s) or the local currency(ies) (MYR) we collect from you for Sell transaction(s), no further charges will be applicable for your currency exchange transaction(s).

Placing Currency Exchange Orders

You may place an order(s) for specific foreign currency(ies) in advance for collection at certain EZ Money branch/agent locations which we will confirm with you. Your order(s) may be placed at any of our branch/agent locations or by contacting us by call or via WhatsApp at +6 010 932 1088. You will be required to provide a copy of your government issued identification document when placing your order(s), which we will utilize to verify your identity when you collect your order(s).

You will be required to pay a booking fee(s) for any currency exchange order(s) you make. Booking fee(s) are fixed at fifty (50%) percent of the Ringgit Malaysia value of your currency exchange order(s) and are required to be paid to via bank transfer to EZ Money’s designated company account using your personal local Malaysian bank account.

Once EZ Money has received your booking fee(s), we shall provide you with confirmation of your order(s) including the applicable Exchange Rate(s), the amount of foreign currency(ies) you will receive as well as the collection date and location for your transaction(s). To complete your order(s) and enable you to collect the applicable foreign currency(ies) for your transaction(s), you will need to pay EZ Money the remaining fifty (50%) of the Ringgit Malaysia value of your currency exchange order(s) on or before the time of collection or your order(s).

Should you fail, for any reason whatsoever, to pay the remaining fifty (50%) of the Ringgit Malaysia value of your currency exchange order(s), conduct full settlement of your currency exchange order(s) and/or take delivery of your order(s) by the collection date, EZ Money reserves the right to clear the foreign currency(ies) related to your order(s) with a service provider, trade partner and/or currency wholesaler at EZ Money’s sole and absolute discretion and any and all loss and/or costs incurred by EZ Money shall be deducted from your booking fee(s) before the remaining balance (if any) is reunded to you.

Any and all accounting/calculation by EZ Money with respect to the aforementioned deduction(s) shall be considered final and binding on you and you hereby unconditionally agree and accede to this. You further agree to fully indemnify and hold harmless EZ Money and/or its personnel, directors, shareholders, representatives and/or agents against any and all claims, penalties, fines, damages, actions, demands, costs, expenses and liabilities of every kind (including legal fees and costs) whatsoever incurred, suffered, expended or threatened against EZ Money and/or its personnel, directors, shareholders, representatives and/or agents arising out of in relation to your order(s) (including booking fee(s)) and currency exchange transaction(s).

If you need to modify or amend your order(s), you will be required to contact us by call or via WhatsApp at +6 010 932 1088 as soon as possible. Any modification(s) or amendment(s) are strictly subject to availability and EZ Money reserves the right to reject your request(s) for modification(s) or amendment(s) to your order(s) at its sole and absolute discretion.

Payment for Transactions

All payment(s) for your currency transaction(s) for individual customers may be conducted via cash (local currency(ies) and/or foreign currency(ies)) over the counter at EZ Money’s branch/agent locations or alternatively, for Sell transaction(s) ONLY, via bank transfer to EZ Money’s designated company account using your personal local Malaysian bank account. If you require, you may request for EZ Money to credit your personal local Malaysian bank account with the MYR local currency(ies) amount which is payable to you for any Buy transaction(s) which you conduct with EZ Money.

Transaction Disputes/Discrepancies

EZ Money strongly advises you to verify and confirm your transaction receipt(s) and the local/foreign currency(ies) you have received as part of your transaction(s). After you have left the premises of our branch/agent location, EZ Money reserves the right to reject any such transaction disputes and refuse to entertain any claims with respect to your transaction(s) and/or receipt(s) and the local/foreign currency(ies) that you have received. Any and all refunds and reversals of currency exchange transaction(s) are at EZ Money’s sole and absolute discretion.

Errors in Disbursement

In the event of an error resulting in an incorrect disbursement of currency(ies) and/or overpayment or excess local and/or foreign currency(ies) being disbursed to you, EZ Money reserves the right to contact you to request the return of the incorrectly paid currency(ies) and/or the overpaid/paid in excess local and/or foreign currency(ies). You hereby agree to co-operate in good faith with any such request(s) from EZ Money and ensure that the the incorrectly paid currency(ies) and/or the overpaid/paid in excess local and/or foreign currency(ies) are promptly returned to EZ Money at the nearest EZ Money branch/agent location.

Assumption of Risk

All transaction(s) are conducted at your sole risk and EZ Money shall not be held liable or responsible in any way whatsoever for any omissions, errors and/or claims whatsoever arising from the conducting of your transaction(s). Once the local currency(ies) and/or foreign currency(ies) have been dispensed to you by EZ Money, you shall be solely responsible for its safekeeping. EZ Money shall not be liable in any way whatsoever for loss or theft of the local currency(ies) and/or foreign currency(ies) once they are in your possession. You hereby unconditionally agree to fully indemnify EZ Money against any and all claims, demands, damages, costs, expenses, liabilities or losses arising out of or in relation to any loss or theft of the local currency(ies) and/or foreign currency(ies) related to your transaction(s) once they are in your possession.

Limitation of Liability

In no event shall EZ Money be responsible for any incidental, indirect, special or consequential damages, costs, damages, expenses, fees, interest payments, taxes, liabilities or losses for any discrepancies, incorrect local/foreign currency(ies) amounts, exchange rate fluctuations, non-delivery, non-performance, or underpayment of your transaction(s) and/or counterfeit, unfit, torn, burnt, crumpled, punctured, ink-worn, shrunk, repaired, defaced, ink-stained, demonetized and tampered local/foreign currency(ies) notes, whether due to the fault, error or omission of EZ Money or its personnel, directors, shareholders, representatives and/or agents, except as otherwise provided by law. No liability is accepted for variances or service delays due to local regulations or causes beyond the control of EZ Money including Act of God or Force Majeure events. In cases where liability does exist, this liability shall not exceed the Amount or Value in RM amount indicated in your receipt for Buy or Sell transaction(s) respectively.

Complaints

Declaration by Customer

You hereby declare and confirm that neither you, nor the beneficial owner(s) of your transaction(s) are not involved in any criminal, money laundering, terrorism and/or proliferation financing activities and the funds for your transaction(s) are from legal and legitimate sources. You further declare and confirm that you are duly appointed and authorized by the beneficial owner(s) (if any) to conduct transaction(s) on their behalf. You also affirm and confirm that neither you nor the beneficial owner of your transaction(s) are a Politically Exposed Person (PEP) or closely related to a PEP in any capacity whatsoever. You further affirm and confirm that neither you, nor the beneficial owner(s) of your transaction(s) are an Israeli citizen, permanent resident and/or national and/or affiliated with any organization (government, private or otherwise) based in Israel and the currency(ies) you are transacting with are not denominated in the Israeli Shekel.

Indemnity

You confirm your understanding and acceptance that EZ Money reserves the right to reject, decline, suspend and/or withhold any transaction(s) or funds (whether in local and/or foreign currency(ies)) at any point in time for the purpose of or in connection with the compliance of any laws, regulations and/or directives of authorities in any jurisdictions relating to the prevention of money laundering, terrorist and proliferation financing and/or imposition of sanctions on any persons or entities. You hereby irrevocably agree to indemnify EZ Money, its personnel, agents, directors and shareholders and/or EZ Money’s correspondent agents and counterparties against any and all claims, losses and damages (whether direct, indirect, special or consequential), loss of business or profits and/or loss or damage of any nature whatsoever suffered by your and/or any other party arising out of the aforementioned rejection, declination, suspension and/or withholding of your transaction(s) and/or funds (whether in local and/or foreign currency(ies)).

Further Indemnity

Governing Language

Amendments

These Terms & Conditions may be amended from time to time as may be required by EZ Money without any notice to you.

Currency Exchange Transactions (Corporate Customers)

Customer and Transaction Information

EZ Money Services

All currency exchange services offered are exclusively EZ Money proprietary products and services.

We will generally have available stock for the various currencies which are displayed at our branch/agent locations, barring causes and factors that arise due to circumstances beyond or control.

Upon issuance of your official transaction receipt by EZ Money, you will receive the relevant local/foreign currency(ies) for your transaction(s).

Currency Conditions

Personal Data Protection and Privacy

EZ Money is committed to protect customer privacy but may share the information with EZ Money’s branches, personnel, contractors, partners, subsidiaries, agents, directors and/or shareholders, as well as EZ Money’s service providers and trade partners/currency wholesalers as required. Please read our Privacy Policy which can be found at https://ezmoneyexpress.com.my/privacy-policy/ for details on how we process/protect your personal data.

By using EZ Money services, you unconditionally agree for EZ Money for EZ Money to collect, store and process your Personal Data and also the Personal Data of your authorized representative(s) and/or the beneficial owner(s) of your transaction(s) in accordance with EZ Money’s Privacy Policy as outlined in detail on our website https://ezmoneyexpress.com.my/privacy-policy/.

Consent for Disclosure of Credit Information

Authorized Representative(s)

Source of Funds and Purpose of Transaction(s)

Usage of Information

Queries and Clarifications

Form of Transaction Receipts

You shall be provided with the options to receive a digital copy of your receipt(s) via i) electronic mail to your email address or ii) WhatsApp message to your registered mobile number or alternatively, receive a printed physical copy of your receipt(s) at EZ Money Headquarters/your office premises (as applicable) at which you have conducted your transaction(s).

Exchange Rates

The applicable Exchange Rates for your currency exchange transaction(s) is indicated in your official transaction receipt.

No Additional Charges

Placing Currency Exchange Orders

You may place an order(s) for specific foreign currency(ies) in advance for collection at EZ Money Headquarters or delivery to your office premises, which we will confirm with you. Your order(s) may be placed at EZ Money Headquarters or any of our branch/agent locations or by contacting us by call or via WhatsApp at +6 010 932 1088. Your authorized representative(s) will be required to provide a copy of their government issued identification document when placing your order(s), which we will utilize to verify their identity when they collect/receive your order(s).

Once EZ Money has received your booking fee(s), we shall provide you with confirmation of your order(s) including the applicable Exchange Rate(s), the amount of foreign currency(ies) you will receive as well as the collection/delivery date and location for your transaction(s). To complete your order(s) and enable you to collect/receive the applicable foreign currency(ies) for your transaction(s), you will need to pay EZ Money the remaining fifty (50%) of the Ringgit Malaysia value of your currency exchange order(s) on or before the time of collection/delivery or your order(s).

Should you fail, for any reason whatsoever, to pay the remaining fifty (50%) of the Ringgit Malaysia value of your currency exchange order(s), conduct full settlement of your currency exchange order(s) and/or take acceptance/delivery of your order(s) by the collection/delivery date, EZ Money reserves the right to clear the foreign currency(ies) related to your order(s) with a service provider, trade partner and/or currency wholesaler at EZ Money’s sole and absolute discretion and any and all loss and/or costs incurred by EZ Money shall be deducted from your booking fee(s) before the remaining balance (if any) is refunded to you.

Payment for Transactions

All payment(s) for your currency transaction(s) for corporate customers may be conducted via cash (local currency(ies) and/or foreign currency(ies)) at EZ Money’s Headquarters in Kota Kinabalu, Sabah or alternatively, based on your request, EZ Money can also make arrangements for our personnel to collect the relevant local currency(ies) and/or foreign currency(ies) at your office premises. For Sell transaction(s) ONLY, corporate customers may also make payment for your currency transaction(s)via bank transfer to EZ Money’s designated company account using your company local Malaysian bank account. If you require, you may also request for EZ Money to credit your company local Malaysian bank account with the MYR local currency(ies) amount which is payable to you for any Buy transaction(s) which you conduct with EZ Money.

Transaction Disputes/Discrepancies

EZ Money strongly advises you to verify and confirm your transaction receipt(s) and the local/foreign currency(ies) you have received as part of your transaction(s). After you have left the premises of our Headquarters, or, in the case of EZ Money personnel delivering the local/foreign currency(ies) to your office premises, after our personnel have left your office premises, EZ Money reserves the right to reject any such transaction disputes and refuse to entertain any claims with respect to your transaction(s) and/or receipt(s) and the local/foreign currency(ies) that you have received. Any and all refunds and reversals of currency exchange transaction(s) are at EZ Money’s sole and absolute discretion.

Errors in Disbursement

Assumption of Risk

Limitation of Liability

In no event shall EZ Money be responsible for any incidental, indirect, special or consequential damages, costs, damages, expenses, fees, interest payments, taxes, liabilities or losses for any discrepancies, incorrect local/foreign currency(ies) amounts, exchange rate fluctuations, non-delivery, non-performance, or underpayment of your transaction(s) and/or counterfeit, unfit, torn, burnt, crumpled, punctured, ink-worn, shrunk, repaired, defaced, ink-stained, demonetized and tampered local/foreign currency(ies) notes, whether due to the fault, error or omission of EZ Money or its personnel, directors, shareholders, representatives and/or agents, except as otherwise provided by law. No liability is accepted for variances or service delays due to local regulations or causes beyond the control of EZ Money including Act of God or Force Majeure events. In cases where liability does exist, this liability shall not exceed the Amount or Value in RM amount indicated in your receipt for Buy or Sell transaction(s) respectively.

Complaints

Declaration by Customer

You hereby declare and confirm that neither you, nor the authorized representative(s) and/or beneficial owner(s) of your transaction(s) are not involved in any criminal, money laundering, terrorism and/or proliferation financing activities and the funds for your transaction(s) are from legal and legitimate sources. You further declare and confirm that you are duly appointed and authorized by the beneficial owner(s) (if any) to conduct transaction(s) on their behalf. You also affirm and confirm that neither you nor your authorized representative(s) and/or the beneficial owner of your transaction(s) are a Politically Exposed Person (PEP) or closely related to a PEP in any capacity whatsoever. You further affirm and confirm that neither you, nor your authorized representative(s) and/or the beneficial owner(s) of your transaction(s) are an Israeli citizen, permanent resident and/or national and/or affiliated with any organization (government, private or otherwise) based in Israel and the currency(ies) you are transacting with are not denominated in the Israeli Shekel.

Indemnity

Further Indemnity

Governing Language

Amendments

These Terms & Conditions may be amended from time to time as may be required by EZ Money without any notice to you.

Money Services Made Easy

Whether you are looking to send money anywhere in the world in real time or to exchange currencies at the most competitive rates, EZ Money is here to serve your needs and to make your life easier. Contact us now to learn more about how we can help you with your money services requirements.

Contact UsFind a Branch